Last updated: May 2026
Every Baseline plan comes with a 30-day money-back guarantee. If you're not satisfied for any reason, request a refund within 30 days of purchase and we'll return your full payment - no questions asked.
Email [email protected] with the email address associated with your account. Include your reason for cancellation (optional, but helpful). Our team will process your request within one business day.
Once approved, refunds are processed within 3–5 business days. The amount will appear on your original payment method within 5–10 business days, depending on your bank's processing times.
Founder lifetime seats are non-refundable after 30 days from purchase. Because Founder is a one-time, lifetime purchase, refund requests after the 30-day window cannot be honoured. Subscription plans (monthly and annual) remain eligible for the 30-day money-back guarantee.
Questions about refunds? [email protected]